Assessing Knowledge of Patient Education and Treatment Towards Classical Scabies among Healthcare Workers in Kinta District

Authors

  • Shobasheni Thangavelu Greentown Health Clinic, Kinta District Health Office, Ministry of Health Malaysia, Jalan Raja Musa Aziz, 30450 Ipoh, Perak, Malaysia Author
  • Amilia Hazreena Hamidon Greentown Health Clinic, Kinta District Health Office, Ministry of Health Malaysia, Jalan Raja Musa Aziz, 30450 Ipoh, Perak, Malaysia Author
  • Zaidatul Akmar Mohamad Isa Greentown Health Clinic, Kinta District Health Office, Ministry of Health Malaysia, Jalan Raja Musa Aziz, 30450 Ipoh, Perak, Malaysia Author
  • Mariapan Kalaipan Greentown Health Clinic, Kinta District Health Office, Ministry of Health Malaysia, Jalan Raja Musa Aziz, 30450 Ipoh, Perak, Malaysia Author
  • Umamageswary Govindan Greentown Health Clinic, Kinta District Health Office, Ministry of Health Malaysia, Jalan Raja Musa Aziz, 30450 Ipoh, Perak, Malaysia Author
  • Shamala A.Kathamuthu Greentown Health Clinic, Kinta District Health Office, Ministry of Health Malaysia, Jalan Raja Musa Aziz, 30450 Ipoh, Perak, Malaysia Author
  • Nur Irdina Afrina Rafidi Greentown Health Clinic, Kinta District Health Office, Ministry of Health Malaysia, Jalan Raja Musa Aziz, 30450 Ipoh, Perak, Malaysia Author
  • Amal Batrisya Mohamed Afrizol Greentown Health Clinic, Kinta District Health Office, Ministry of Health Malaysia, Jalan Raja Musa Aziz, 30450 Ipoh, Perak, Malaysia Author
  • Nur Syafiqah Adilla Mohd Rizal Greentown Health Clinic, Kinta District Health Office, Ministry of Health Malaysia, Jalan Raja Musa Aziz, 30450 Ipoh, Perak, Malaysia Author
  • Hannah Praise Victor Chemor Health Clinic, Kinta District Health Office, Ministry of Health Malaysia, Jalan Tanah Hitam, 31200 Chemor, Perak, Malaysia Author
  • Vaishnavi Paramasivam Chemor Health Clinic, Kinta District Health Office, Ministry of Health Malaysia, Jalan Tanah Hitam, 31200 Chemor, Perak, Malaysia Author
  • Nurul Izzah Jaafar Gunung Rapat Health Clinic, Kinta District Health Office, Ministry of Health Malaysia, Jalan Gopeng, Gunung Rapat, 31350 Ipoh, Perak, Malaysia Author
  • Nur Aisyah Mior Mat Zin Gunung Rapat Health Clinic, Kinta District Health Office, Ministry of Health Malaysia, Jalan Gopeng, Gunung Rapat, 31350 Ipoh, Perak, Malaysia Author
  • Nur Azirah Ahmad Fauzi Tanjung Rambutan Health Clinic, Kinta District Health Office, Ministry of Health Malaysia, Jalan Tanjung, 31250 Tanjung Rambutan, Perak, Malaysia Author
  • Arvinder Singh Harbaksh Singh Clinical Research Centre (CRC), Raja Permaisuri Bainun Hospital, Ministry of Health Malaysia, Jalan Raja Ashman, 30450 Ipoh, Perak, Malaysia , Faculty Research Support Unit (FRSU), Faculty of Medicine and Health Sciences, Universiti Putra Malaysia (UPM), 43400 Serdang, Selangor, Malaysia Author

DOI:

https://doi.org/10.63719/johm.v23i1.243

Keywords:

primary care, scabies treatment, patient education, treatment selection accuracy, Malaysia

Abstract

Background: Persistent scabies outbreaks in Kinta District, Malaysia, suggest potential gaps in primary care management. This study aimed to assess the level of knowledge of treatment and patient education on classical scabies among healthcare workers (HCWs) in the Kinta District.

Methods: A cross-sectional study was conducted among HCWs working in Kinta District from June to November 2025 using a self-administered digital questionnaire adapted from Malaysia Scabies guidelines. Demographic and patient education knowledge were assessed across the entire cohort. Conversely, treatment knowledge was evaluated as a study subset, restricted to prescribing or dispensing cadres (excluding nursing staff). Questionnaire scores were categorised using modified Bloom’s Taxonomy.

Statistical associations between treatment selection accuracy, designation, and continuous medical education (CME) attendance, and patient education knowledge were analysed using Statistical Package for the Social Sciences (SPSS) version 28.0 exclusively within the treatment subset.

Results: Patient education knowledge results were moderate, with only 15.2% of the 289 HCWs achieving proficient scores. Knowledge gaps involved contact management, procedural instructions, and decontamination. Conversely, treatment knowledge was assessed among the subset of cadres (n = 183). Most respondents demonstrated strong knowledge (78.1%). However, lower scores were observed among medical assistants. Treatment selection accuracy was significantly associated with designation and patient education knowledge (p < 0.01), while CME attendance showed no significant association.

Conclusion: A critical vulnerability exists in primary scabies management, with only 15.2% of the HCWs cohort demonstrating proficiency in patient education. Conversely, assessment of the prescribing or dispensing subset revealed robust treatment knowledge, though lower scores among medical assistants. Because treatment accuracy is significantly associated with professional designation and patient educational competency rather than CME attendance, standard training models are insufficient. Primary care settings urgently require targeted CME education to bridge the gap between treatment knowledge accuracy and effective patient education.

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Published

24.08.2026

How to Cite

Thangavelu, S. et al. (2026) “Assessing Knowledge of Patient Education and Treatment Towards Classical Scabies among Healthcare Workers in Kinta District”, The Journal of Health Management, 23(1), pp. 148–164. doi:10.63719/johm.v23i1.243.

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